We hope that you will contact us to discuss your requirements and we would be very happy to fulfil your order. These are the things that you will need to bear in mind.

Measuring Up

1. For Door Frame – we need to know the maximum size to build to (minimum fitting distance). Measurements for height and width should be taken at several points and the smaller of the numbers supplied. We also need to know if the frame fits between the stone/brick or behind.

2. For Doors (if we are not supplying a frame) – We need to know the depth of the frame rebate. We need the measurements for height and width (measure at several points again and supply the smaller number). We will make the door approximately 3mm smaller (height) and 6mm smaller (width) to allow it to open. If the frame is markedly out of square we need to know and discuss this with you.

For Furniture – we need to know the height, depth, and width for the pieces that you want us to build. Unless otherwise requested kitchen furniture, tables, and washstands we will build to standard heights.

For local clients we will happily measure up for you.

Timescale

We aim to produce items strictly in the order in which we receive the commissions. Therefore, we would discuss the production times with you when you place the order. It is our aim to despatch within six weeks of order, but this is a guide and no guarantee.

Delivery

We will deliver locally free of charge. We will deliver within a 50 mile radius at a cost of 40 per mile (each way). For further distances, and where beneficial, we will charge delivery at the cost price of the appropriate carrier. However, as a guide it should be expected to pay around £30 per initial item and then on a reducing scale for each additional item.

Payment

We accept cheques and cash. We may be able to offer Paypal as a means of payment, but we do not take credit/debit cards at present. Whilst we use traditional skills and materials in our work we do not engage in bartering and we do not offer finance.

For larger orders we take payment of 30-50% on receipt of the order. The final payment will then be due on collection or before we can despatch the item. For smaller orders under £500 we prefer payment in advance.

All cheques made payable to Hebden Renovation Company Ltd Co Ltd

The Nature of Wood

We make all of our doors and furniture to a very high standard. Every item is jointed in the traditional way and the wood is carefully selected for the purpose it is going to be used for.

However, wood is a natural product and it changes in relation to the prevailing moisture conditions. Exposed to long periods of hot sun, or kept in a highly centrally heated house, the wood will shrink a little in width. In newly plastered homes, in damp conditions and facing the prevailing conditions it may expand a little in width. Most of these problems are reversible, but it is not unusual for a little adjustment to be required during the first year. If there are particular climatic circumstances that will affect your item please let us know at the time of order and we can advise on suitability and design options to help.

We despatch our products in pristine condition and we cannot be responsible for any moisture related problems once they have left us. However, we are always happy to discuss the aftercare of the item with you and offer whatever help and advice we can.

If you do not purchase the door sealed by us then please ask for advise on finishing your product as it is essential that this is done at an early stage.

With a little thought and routine care your door should fit well for life.